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This is a self-funded case study using our ad testing solution.
Whether we like it or not, A.I. (or more specifically, generative A.I.) is having a profound impact on almost every industry. Not only is the rapidly developing technology weaving its way into our everyday lives, but brands and advertisers are also increasingly jumping on the bandwagon and harnessing its power during communications development.
Beyond the standard ChatGPT-powered chatbots spawning across our favorite websites and applications, other tech offerings (including image-generation tools such as DALL-E and Midjourney) are also rapidly growing in popularity. A recent campaign from Pizza Hut in Singapore even featured an A.I.-generated outdoor ad, being created for a fraction of the cost/time it typically would otherwise — even if the final outcome was a little… strange.
Which brings us to Virgin Voyages, who took this to another level in their latest campaign starring the brand’s Chief Celebration Officer, Jennifer Lopez. Jen A.I. showcases the singer-actress promoting the advantages of entertainment cruises, with the catch that it’s not actually the real J-Lo — rather, an A.I.-generated version of her.
Are there potential safety concerns with such a high-profile celebrity giving their likeness to A.I. technology? Probably. However, let’s not open that can of worms today, especially given the ad itself was highly effective! The reasons why can be distilled into three key areas:
It’s fair to say that bringing J-Lo on board likely cost Virgin Voyages a thing… unlike love… However, if the brand continues to leverage her stardom in future campaigns and across other branded touchpoints — in fun and original ways like they’ve done here — it’s a move which will likely pay future dividends for the cruise line.